Digital Operation Service

Enabling seamless, metric & automation driven service management of Digital Infrastructure.

Skandha’s Digital Operation Services (DOPS) transform and automate the media infrastructure landscape to align better with customers strategic business objectives & goal. Our paradigm helps our clients to deploy value-driven solutions that foster transformation and technology innovation for a cloud-defined infrastructure.

Skandha Digital Operations Service is designed to offer the 24/7 Video Service, Infrastructure & Technology management through combination of On-premises &/or Remote Digital Operation facility template designed by Skandha. The offering includes a combination of Human resources, Processes and Monitoring Technology ecosystem ensuring end-to-end service, sla and reporting management of the BROADCAST, OTT, MSO or HITS video infrastructure.

The DOPS service is designed to ensure highest level of service management through the best-of-technology, processes, Certifications, stringent checks, audits and a team of specialized video engineers deployed.

Build & Deploy

  • Build and Maintain “Micro Digital Operation Centre” on both Shared & Dedicated Facility Mode.
  • Deploy right set of processes, automation, app for monitoring of Infrastructure.

Manage Continuous Change

  • Performance Scaling and Cost Control
  • Application and Infrastructure Management

Security & Continuity

  • Monitor and Maintain Security
  • Manage, Test, Execute Disaster Recovery

Monitor & Manage

  • Full FCAP & ITIL Service Management Compliant
  • Specialized Video Monitoring Tool including probes
  • Experienced Video team managing the Digital Operations Centre & ServiceDesk
  • End-to-End serviceDesk, incident and performance management
  • 24/7 facility including onsite dashboard extension

Innovate & Advice

  • Proactive Recommendations
  • Evolution Alongside New Advancements