Digital Operation Service
Enabling seamless, metric & automation driven service management of Digital Infrastructure.
Skandha’s Digital Operation Services (DOPS) transform and automate the media infrastructure landscape to align better with customers strategic business objectives & goal. Our paradigm helps our clients to deploy value-driven solutions that foster transformation and technology innovation for a cloud-defined infrastructure.
Skandha Digital Operations Service is designed to offer the 24/7 Video Service, Infrastructure & Technology management through combination of On-premises &/or Remote Digital Operation facility template designed by Skandha. The offering includes a combination of Human resources, Processes and Monitoring Technology ecosystem ensuring end-to-end service, sla and reporting management of the BROADCAST, OTT, MSO or HITS video infrastructure.
The DOPS service is designed to ensure highest level of service management through the best-of-technology, processes, Certifications, stringent checks, audits and a team of specialized video engineers deployed.
Build & Deploy
- Build and Maintain “Micro Digital Operation Centre” on both Shared & Dedicated Facility Mode.
- Deploy right set of processes, automation, app for monitoring of Infrastructure.
Manage Continuous Change
- Performance Scaling and Cost Control
- Application and Infrastructure Management
Security & Continuity
- Monitor and Maintain Security
- Manage, Test, Execute Disaster Recovery
Monitor & Manage
- Full FCAP & ITIL Service Management Compliant
- Specialized Video Monitoring Tool including probes
- Experienced Video team managing the Digital Operations Centre & ServiceDesk
- End-to-End serviceDesk, incident and performance management
- 24/7 facility including onsite dashboard extension
Innovate & Advice
- Proactive Recommendations
- Evolution Alongside New Advancements